Jore Customs
Last updated: 24 September 2026

Jore Customs ships customized apparel and merchandise across India. We confirm the production schedule and any applicable shipping charges before payment.

1. Production and Dispatch

Our usual production time is 3–4 working days after the design, order details, and required advance payment have been confirmed.

This is a production estimate and not a guaranteed delivery date.

Production time may vary depending on:

• Order quantity
• Product availability
• Special or customized products
• Artwork or design changes
• Material and stock availability
• Other production requirements

If an order requires additional production time, we will inform you as soon as reasonably possible.

Next-Day Dispatch

Next-day dispatch may be available for eligible orders at an additional charge of ₹35 per piece.

This service is available only when Jore Customs confirms availability before payment.

Please note that dispatch and delivery are different. Dispatch means the order has been handed over to the delivery provider. The delivery transit period begins after dispatch.

2. Shipping and Delivery

Applicable shipping charges will be displayed in the final quotation or at checkout before payment.

Delivery time depends on factors including:

• Delivery destination
• Courier or delivery provider
• Transit conditions
• Weather
• Public holidays
• Operational delays

Delivery delays may occasionally occur due to circumstances outside our control, including courier delays, adverse weather, holidays, or incorrect/incomplete delivery information.

To help ensure successful delivery, please provide:

• Complete and accurate delivery address
• Correct PIN code
• Reachable phone number
• Any relevant delivery instructions

3. Order Dispatch and Tracking

We aim to share a product photo before dispatch where reasonably possible.

Once the applicable balance payment has been received, we will dispatch the order.

Tracking details will be shared with you when available from the delivery provider.

Please use the tracking information to monitor the progress of your shipment after dispatch.

4. Problems With Delivery

If your parcel arrives visibly damaged or an item is missing, please contact us as soon as possible.

To help us investigate, please provide:

• Order number
• Clear photographs of the parcel
• Clear photographs of the packaging
• Photographs of the items received
• A description of the issue

Please keep the original packaging and parcel until we have reviewed the issue and provided further instructions.

For defective, incorrect, damaged, or incomplete orders, please also refer to our Return & Replacement Policy.

5. Contact Information

For questions regarding shipping, delivery, tracking, or an order-related issue, please contact us.

Business: Jore Clothing Center (trading as Jore Customs)

Address:
Nesavalar Colony 2nd St,
Thirumalai Nagar, Nesavalar Colony,
Tiruppur, Tamil Nadu 641602, India

Email: joreclothingofficial@gmail.com

Phone: +91 63742 01215

Complaints & Support: +91 89401 78171